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ONC SAFETY AND QUALITY COORD - Oncology Administration
Greenwich, CT 06830 United States
At Greenwich Hospital, a 206-bed regional provider of care and affiliate of Yale New Haven Health, you'll find a hospital and a working culture like no other. Conveniently located minutes from I-95, I-684, I-287, the Merritt/Hutchinson Parkway and Westchester County - and close to public transportation and shuttle service - Greenwich Hospital offers a beautiful state-of-the-art facility that serves as a national model for advanced health care design. Our unwavering commitment to care has been recognized by the Press Ganey Summit Award for four consecutive years of patient satisfaction scores above the 95th percentile... and extends to building extraordinary careers.
This person must be able to meet our 7 Standards for Exceptional Service which include: treat people we serve as guests; respect people's privacy & confidentiality; present a professional image; answer the telephone professionally; listen first, then act promptly; anticipate people's needs, then act to provide it; and maintain a safe & clean environment. If you have a passion to exceed customer's expectations and want to provide excellent clinical service, you have found the right team!
Under the direction of the Clinical Program Director and Chief Clinical Officer and in collaboration with cancer center leaders, faculty, staff and the organization as a whole, the Smilow Cancer Hospital (SCH) Quality and Safety Coordinator develops and supports the design, implementation, evaluation and advancement of a culture of the multidisciplinary team delivering that care. The incumbent plans, develops and directs the Patient Safety and Quality Improvement functions of the SCH providing the leadership necessary to achieve national best practice performance levels in quality improvement while facilitating the implementation of evidence based medicine/clinical practices. Ensures that the quality of cancer care services rendered meets or exceeds professionally recognized national and institutional standards. Interfaces with a diverse range of clinical and administrative professionals, resolves sometimes complex policy and service issues within the group, directs prescribed data analysis and reporting activities and ensures compliance with regulatory agency requirements (state, federal, accreditation organizations).
Bachelor's Degree in Nursing, Healthcare, Health Administration, Public Health or related field. Master's Degree or higher preferred.
5+ years of quality improvement experience. Clinical experience in the field of Oncology preferred.
HR Use Only: hjgp Job Number: 1850b
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